MIS Executive - CRM

Long Description

1. CRM Management: Assist in managing the CRM system, including data entry, user support, and system maintenance.

2. Reporting: Prepare regular reports and dashboards based on CRM data, highlighting key performance indicators (KPIs) and actionable insights.

3.System Optimization: Work with the team to optimize CRM workflows, automation processes, and data integrity to ensure efficient and effective use of the system.

Long Description Cont'd

4. Data Security: Ensure data security and compliance with privacy regulations by implementing best practices and monitoring system access.

5. Collaboration: Collaborate with IT, sales, marketing, and customer service teams to align CRM strategies with overall business objectives.

6.Continuous Improvement: Stay updated with CRM industry trends and best practices, and recommend enhancements or upgrades to improve system functionality and user experience.

7. Ad hoc Projects: Support ad hoc projects related to MIS, CRM, and other technology initiatives as assigned by management.